Chapter 1: Discovering Places to Serve Patrons in the Long TailPatrick Griffis, Kristin Costello, Darcy Del Bosque, Cory Lampert, and Eva Stowers,
University of Nevada, Las Vegas
Chapter 2: Chat, Commons, and Collaboration: Inadvertently Library 2.0 in Western Australia Kathryn Greenhill, Margaret Jones, and Jean McKay, Murdoch University Library
Chapter 3: Yale: Taking the Library to Users in the Online University Environment Kalee Sprague and Roy Lechich, Yale University
Chapter 4: Delivering…