“To observe a student or researcher using a service is a quite powerful, sometimes even painful experience. It makes you realise that it’s perhaps not as self-explanatory as you might think,” says Kitte Dahrén from the SLU University Library, describing her experience with UX.
The post User Experience in Libraries: Insights from the SLU University Library Sweden first appeared on ZBW MediaTalk.1. Dezember 2021
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